Q1: Can I place a sample order?
Certainly! We welcome sample orders to assess and verify the quality of our products. You're welcome to mix different samples if needed.

Q2: What is your minimum order quantity (MOQ)?
Our minimum order quantity is 100 sets for each item, and a total of 2,000 sets for the entire order.

Q3: What payment terms do you offer?
Payment terms include a 30% deposit via TT before production, followed by a 70% balance prior to shipment. Freight is arranged from Qingdao/Ningbo/Shanghai.

Q4: What is your lead time?
We require 7 working days for samples and 30 days for mass production.

Q5: How do you ship the goods, and how long does it take to arrive?
We typically ship samples via DHL, UPS, FedEx, or TNT. Sea shipment is also available. The usual air shipment takes about 7 days, while sea freight may take longer.

Q6: Are all your goods tested before delivery?
Yes, we perform 100% testing on our products before they are dispatched.

Q7: How do you maintain long-term business relationships?
1. We ensure high-quality products and competitive pricing for our customers' benefit;
2. Every customer is treated like a friend, as we sincerely aim to build amicable business relationships regardless of their origin.

ALLMAX provides a wide range of products and information, so please explore our offerings.

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