The Lightest Raptor Costume Blue For Adult-DCRP714

Thank you for choosing our handcrafted props models. We are dedicated to providing products of the highest quality and craftsmanship. To support this commitment, the following warranty terms are specifically designed to ensure your satisfaction and protection regarding our handcrafted props models.

Warranty Duration:
We offer a 12-month warranty for all handcrafted props models, effective from the date of delivery.

Warranty Coverage:
This warranty covers only failures or damages directly resulting from the craftsmanship or materials under normal use conditions.
If any issues covered under this warranty arise during the warranty period, we will offer repair or replacement services at no additional cost. Replaced parts will be covered by the remaining original warranty period or for 60 days from the date of replacement, whichever is longer.
Exclusions:
The following conditions are not covered under our warranty:

Human-caused Damage: Damage or failures resulting from misuse, neglect, accidents, impact, or modifications not approved by the manufacturer. Specifically, damages caused by human actions that contradict the item's intended use or arise from deliberate damage are not covered.
Damage resulting from failure to follow care instructions, environmental damage, exposure to harsh chemicals, or damage during storage or transportation.
Normal wear and tear from regular use.
Consumables and parts that are expected to degrade over the product's life span, unless failure has occurred due to a defect in materials or workmanship.

Warranty Claim Process:
To initiate a warranty claim, please contact our customer service team with your proof of purchase, a detailed description of the issue, and any relevant photos or videos.
Our customer service team will guide you through the warranty claim process.
The product must be sent to our designated repair center. The customer is responsible for the initial shipping cost, and we will cover the return shipping if the claim is verified.
Upon verification of the defect or failure being under warranty, we shall proceed with the repair or replacement.

Additional Information:
This warranty is applicable only to the original purchaser of the product and cannot be transferred.
This warranty is valid only for handcrafted props models purchased from authorized dealers.
Your satisfaction is our utmost concern. Should you have any inquiries or require further assistance, please do not hesitate to reach out to our customer service department.

We appreciate your trust in our craftsmanship and look forward to providing you with products that exceed your expectations.

Sincerely,

AMODINO Product Page

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